Membership Manager

Mission Control LLC is seeking a dedicated Membership Manager to support one of our full-service nonprofit clients. This position works closely with the Executive Director to enhance member engagement, oversee membership records, and coordinate with committees and volunteers.

Key Responsibilities:

• Member Engagement & Strategy: Develop and implement strategies to increase member engagement, track trends, and analyze feedback to drive future initiatives.
• Membership Management: Oversee all aspects of membership processes, including applications, renewals, and data management. Ensure accurate and up-to-date records while preparing regular reports on membership metrics.
• Volunteer Coordination: Serve as the primary liaison between committees, volunteers, and the Executive Director. Support the recruitment and coordination of volunteers for membership initiatives and events.
• Event Planning: Assist in planning and coordinating membership events. Attend board and membership meetings to support discussions and initiatives related to membership.
• Communication & Collaboration: Collaborate with the Executive Director to develop resources and communication strategies aimed at increasing member satisfaction and retention.

Qualifications:

• Education: Bachelor’s degree in Communications, Nonprofit Management, Healthcare Administration, or a related field.
• Experience: 2-4 years of experience in membership management, nonprofit operations, or a related field. Experience with membership databases and data management is essential.
• Industry Knowledge: Familiarity with the healthcare or physical therapy industry is a plus.

Skills:

• Strong organizational, communication, and interpersonal abilities.
• Detail-oriented with a focus on customer service.
• Proficiency in using membership databases and CRM systems.

Compensation & Benefits:

Salary Range: $55,000-$61,000

Benefits: Comprehensive benefits package, including health, dental, vision, and retirement plan options.

To Apply: Please submit your resume and a cover letter outlining your relevant experience and qualifications.

Join our team and help us advance the member experience for our clients!