Career Center

Frank Productions is looking for a dynamic leader to be our Vice President of Venues. The ideal candidate will have experience with venue management and supervision. The VP of Venues should live within a commutable distance to Milwaukee and Madison, WI. We are committed to Diversity, Equity, and Inclusion and encourage talent from all backgrounds to apply.

Frank Productions was established in Madison, WI in 1964 and is one of the largest concert promotion companies in the United States. We’re a full-service concert promotion company involved in every facet of live entertainment events. This includes talent buying, production, ticketing, marketing, sponsorships, venue operations and more.  We produce and promote events in arenas, performing arts centers, theaters, clubs and other venues across the U.S. We operate offices and venues in Madison, WI, Nashville, TN, Columbia, MO and Charleston, SC.

DUTIES AND RESPONSIBILITIES:

• Responsible for successful venue operations across owned and operated venue portfolio, including heightened artist and fan experience, revenue growth and cost management, personnel development, and companywide alignment

• Supervise assigned teammates, including but not limited to Venue and Technical Directors, providing active coaching, constructive feedback, and opportunities for their development

• Oversee and maintain effective safety policies and practices across companywide venue operations
• Advise fellow executive leadership on venue insights and recommendations to improve procedures
• Serve as the principal liaison for the operational components of new venue pursuits and development
• Oversee the development and implementation of standard operating procedures, policies, and goals relevant to venue disciplines and ensure consistent implementation
• Utilize companywide resources (Accounting, Human Resources, Contracts and Risk Management, IT, Business Intelligence) to ensure compliance, streamline operations and processes, refine performance measurement, and drive faster and smarter decision-making
• Encourage innovation, experimentation, and analysis to support decision making and foster a data-driven culture
• Work in partnership with the Market Directors to maintain positive partnerships with communities and third-party partners
• Oversee enhancements and costs associated with owned-and-operated venues

• Lead and delegate effectively, managing open feedback loops to continuously evaluate efficacy
• Behave with a consistent focus on your own development as a leader, including actively pursuing training and opportunities to improve your skills
• Participate as a member of the Executive Team of Vice Presidents, Presidents and CEO
• Maintain a working climate that attracts, retains, and motivates quality personnel

• Ensure the organization’s mission, values, commitments, goals and culture are upheld and practiced
• Represent the company in civic and professional associations and activities, as assigned
• All other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Applicable experience with venue operations, management and supervision, preferably to include significant participation in the construction and opening of new or remodeled venues
• Ability to direct a team with leadership qualities that exemplify respect, integrity, teamwork and quality
• Keen focus on continuous improvement for yourself, our team, and our company
• Willingness to travel up to 25%, as job duties demand
• Ability to identify key performance metrics to drive measurable results
• Ability to lead complex, strategic, and operational initiatives
• Ability to interact effectively with all levels of the organization
• Exceptional interpersonal communication skills with a professional, approachable, and cooperative demeanor
• Ability to handle difficult situations and sensitive information in a professional manner
• Ability to work collaboratively across disciplines and solve problems using sound decision-making skills
• Ability to communicate effectively in a team environment that includes in-person collaboration, group e-mails, and instant messaging
• Committed to learning, and fostering an environment of diversity, equity, and inclusion
• Excellent organizational skills and attention to detail
• Ability to adapt and be flexible
• Proficient with Microsoft Office

This position is expected to work forty (40) hours per week or more. This position is an at-will position, meaning that either party may terminate the employment relationship at any time without notice or cause.

The benefits package includes paid time off (PTO), parental leave, Life Insurance, and Employee Assistance Program (EAP) and the eligibility to participate in the following programs: Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts (FSA, Dependent Care), and our 401(k) program.

Frank Productions is an equal opportunity and affirmative action employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and we take affirmative action to ensure that they shall occur without regard to race, color, religion, sex, age, national origin, disability, genetic information, less than honorable discharge, military status, sexual orientation, gender identity, physical appearance, creed, ancestry, income level or source of income, marital status, student status, arrest and conviction records, use of honesty testing, pregnancy, childbirth, pregnancy-related conditions, the use or nonuse of lawful products off the employers’ premises during non-work hours, declining to attend meetings or participate in communications about religious or political matters or any other characteristic protected by law.

About Frank Productions

Frank Productions was established in Madison, WI in 1964 and is one of the largest concert promotion companies in the United States. We’re a full-service concert promotion company involved in every facet of live entertainment events. This includes talent buying, production, ticketing, marketing, sponsorships, venue operations and more. We produce and promote events in arenas, performing arts centers, theaters, clubs and other venues across the U.S. We operate offices and venues in Madison, WI, Nashville, TN, Columbia, MO and Charleston, SC.

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